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PRIVACY POLICY

Last Updated: November 2025

SoloPainters.com (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or use our website.

By accessing or using SoloPainters.com (“the Site”), you agree to the terms outlined below. If you do not agree, please discontinue use of the Site.


1. Information We Collect

We may collect the following information:

a. Personal Information You Provide

When you contact us, request a quote, or fill out a form, we may collect:

  • Name

  • Email address

  • Phone number

  • Address (if provided for service estimates)

  • Any message or details you choose to submit

b. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and time spent on the Site

  • Referring website

  • General location (city/region, not exact address)

This information is collected through tools such as cookies, analytics software, and server logs.

c. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

  • Analyze website performance

  • Improve user experience

  • Remember your preferences

  • Track traffic patterns

You may disable cookies through your browser settings, but some features may not work properly.


2. How We Use Your Information

We use your information for the following purposes:

  • To respond to your questions or quote requests

  • To provide painting services and communicate with you

  • To improve our website and customer experience

  • For scheduling, billing, and service coordination

  • To send you updates or promotions (only if you opt-in)

  • To maintain website security

  • To comply with legal obligations

We do not sell your personal information.


3. Sharing Your Information

We may share your information only in the following situations:

a. Service Providers

With trusted third parties that help us operate the business, such as:

  • Website hosting providers

  • Analytics tools (e.g., Google Analytics)

  • Email or communication services

  • Payment processors (if applicable)

These providers only access your data as needed to perform their services and are required to protect it.

b. Legal Requirements

We may disclose information if:

  • Required by law

  • Necessary to protect our rights, safety, or property

  • Necessary to comply with a court order or government request

c. Business Transfers

In the unlikely event of a sale, merger, or restructuring, your information may be transferred to the new owner.


4. How We Protect Your Information

We take reasonable technical and organizational steps to protect your data, including:

  • Secure servers

  • Encryption and access controls

  • Limited employee access

  • Regular security checks

However, no online transmission is 100% secure, and we cannot guarantee absolute security.


5. Data Retention

We keep your personal information only as long as necessary to:

  • Provide services

  • Fulfill the purpose for which the information was collected

  • Comply with legal and accounting requirements

When information is no longer needed, we securely delete or anonymize it.


6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your data (when applicable)

  • Withdraw consent for marketing communications

  • Request limits on how we use your information

To exercise any of these rights, contact us at the email below.


7. Children’s Privacy

This Site is not intended for children under 13.
We do not knowingly collect personal information from minors.
If you believe a child has provided us information, contact us and we will delete it.


8. Third-Party Websites

Our Site may contain links to external sites.
We are not responsible for their:

  • Content

  • Privacy practices

  • Security policies

Please review each third-party site’s privacy policy separately.


9. International Transfers

If your information is processed outside Canada, we ensure appropriate protections are in place according to Canadian privacy laws (PIPEDA).


10. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
When we do, the updated version will be posted on this page with a new “Last Updated” date.

Your continued use of the Site after changes means you accept the updated policy.


11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

Solo Painting
Email: info@solopainters.com
Address: Toronto, Ontario